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Helfenstein Commerce

Accessibility Statement

Helfenstein Commerce is committed to making our website usable by as many people as possible, regardless of ability.

Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, level AA, and meet the requirements of the European Accessibility Act (effective June 2025).

Measures We Take

  • Semantic HTML with proper landmarks and headings.
  • Color contrast meets or exceeds WCAG AA (4.5:1 for text).
  • All interactive elements are keyboard-accessible with visible focus indicators.
  • Alternative text on all meaningful images.
  • Forms include clear labels and error messages.
  • Components built on accessible primitives.
  • Compatible with screen readers (NVDA, JAWS, VoiceOver, TalkBack).

Known Limitations

Despite our efforts, some content may not yet be fully accessible. We are continuously improving and welcome your feedback.

Feedback

If you experience accessibility barriers on our site, please contact us at accessibility@helfensteincommerce.com. We aim to respond within 5 business days.

Enforcement

If you are not satisfied with our response, you may contact the relevant German enforcement body for the Accessibility Improvement Act (Barrierefreiheitsstärkungsgesetz, BFSG).